Thursday, September 04, 2014

Take a memo


Sarcasm has no place in business correspondence. Especially when it's a letter of complaint. It makes the writer sound childish and pouty. 

I think the ease and convenience of email has allowed people to forget they are professionals. 

1 comment:

Dani said...

I 100% agree. Plus I usually have a hard time conveying the sarcasm via email or I.M.